Emergency Response Guide
Campus Police are the closest emergency responders and will coordinate with other agencies.
Emergency Numbers
Immediately report all emergencies, crimes, or dangerous situations and encourage victims or witnesses of crime to voluntarily report.
Call Campus Police: (309) 694-5111
Call from campus landline: 5111
Call or Chat with Campus Police: LiveSafe App – App Store or Google Play
Emergency Procedures
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Active Shooter/ Hostile Intruder
An Active Shooter or Hostile Intruder is defined as a person or persons who are actively engaged in or seeking to kill or injure people. Suspects may use firearms, knives, vehicles, or other means. They may randomly choose their victims or have a target in mind. You must be prepared to react quickly to save your life. View this Surviving an Active Aggressor video for more information.
First Option – RUN (Escape to a Safer Location)
- Plan at least two escape routes in advance.
- Do not waste time gathering up your belongings.
- Warn others about the danger as you are fleeing, but keep moving.
- Move quickly, keep your hands visible, and follow the instructions of police officers.
- Evacuate in the direction from which officers were coming unless they tell you otherwise.
- Do not attempt to remove seriously injured people. Report their location from a safe place.
If Unable to Escape – HIDE (Find Safe Shelter)
- Keep the suspect(s) out: Close and lock or barricade the entryways. Do not open the door unless you are certain it is the police.
- Stay unnoticed: Close the blinds. Turn off lights. Silence cell phones and sources of noise.
- Get out of sight: Hide behind cabinets, under desks, or lie on the floor out of sight of windows.
- Do not huddle together: Spread out as much as possible.
- Designate someone to quietly notify Campus Police at 309-694-5111 or using your LiveSafe App:
- Give your location and how many others are with you
- Location, description, and identify of the suspect(s), if known
- Number and type of weapons involved
- Injuries to anyone, and where injured people are
If confronted by an attacker – FIGHT for your Life
- Use anything available as a weapon. This is a life-or-death situation you must win.
- Quickly and quietly plan with others what to do if the suspect(s) enter your location.
- If possible, rush the suspect(s) as a group to overcome them.
What to Expect from Responding Police Officers
- Police officers are trained to proceed immediately to the suspect to stop the threat.
- The first officers will not stop to aid injured people if the threat is ongoing. Teams of other officers and emergency personnel will follow into secured areas to treat and remove injured persons.
- Officers may be in teams equipped with tactical gear and heavy weapons.
- Remain calm and do as they tell you. Remember to keep your hands open and visible. Do not make movements that might be mistaken as a threat. Once you have reached a safe location, stay until the situation is under control.
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Bomb/Violence Threat
Treat all threats of violence as a serious matter. Immediately call Campus Police at (309) 694-5111 or using your LiveSafe app. Do not create panic. Do not evacuate unless directed to by police or other authorities.
Telephone Threat
If you receive a threat by telephone, remain calm, keep the caller on the line, and write down as much information as you can. Keep a Bomb Threat Checklist on hand to help you gather information.
- Time of call and phone line it comes in on
- Phone number or location of caller, if displayed
- Where threat will happen
- Description of any weapon or bomb, including number and when/how it will explode
- Who is going to commit the act and why (is it directed at a specific person?)
- Name and general characteristics of caller (age, gender, attitude, etc.)
- Noticeable speech pattern, accent, etc.
- Description of any background noises or other clues about location or identity
- If the call seems to be a recording
Social Media Threat
If you see a threat made through social media:
- Note the application and username
- Take a screenshot of the computer or phone if possible.
- If not, record the exact wording of the threat as it was posted.
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Dangerous/Violent Person
Immediately contact Campus Police at (309) 694-5111, using your LiveSafe App, or Green Button emergency desktop icon if someone appears threatening to themselves or others through their words or actions.
- Behave in a manner that calms the situation; do not patronize or argue.
- Give positive-outcome statements, such as, “We can get this worked out,” and positive feedback such as, “I’m glad you’re telling me how you feel.”
- Stay out of arm’s reach and do not touch the person
- Be mindful of having a clear escape path.
- Once the situation is resolved, employees should contact their manager and document the incident. If the incident involves a student, complete an online report to the Dean of Students.
If you are Attacked
- Go with your instincts, but be realistic about your ability to fight off someone; your instinct may be to run, scream, kick, hit, or bite.
- Your goal should be to escape safely and survive; cooperate until help arrives if you think that resisting may lead to further harm.
- If a person with a weapon confronts you and wants your vehicle or property, don’t resist. Give up your property to save your life.
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Disruptive Person
A disruptive person is one who interferes with the learning or working environment for others. Examples include:
- Unreasonable and persistent demands for time and attention
- Frequent or high levels of strange, abrasive, or aggressive behavior
- Attempts to intimidate or harass other people with words or actions
- Refusal to comply with directions
Recommended Actions
- Remain calm and have a private conversation with the person. Let them know their conduct is inappropriate, set clear boundaries and expectations for future behavior, and let them know there are consequences if inappropriate behavior continues.
- Contact your Manager, Dean, or the Dean of Students if you need help with preparing a conversation.
- Do not ignore the behavior; address it in a timely manner.
- Depending on the situation, you may use silence to allow the person to vent. Set limits though and tell the person you are willing to speak with them when they can lower their voice or refrain from profanity.
- Be honest and focus on what can be done to resolve the situation.
- Document each conversation and incident of inappropriate behavior and report it to a department chair or supervisor. If it involves a student, complete an online report to the Dean of Students.
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Distressed Person
Typically, a distressed person may act in a way that is inconsistent from past or “normal” behavior, which may include:
- Excessive procrastination, absences, or tardiness
- Exaggerated or inappropriate emotional response
- Verbal or written reference to suicide, physical assault, or the recent death of a friend or family member
- Marked changes in personal hygiene
- Excessive confusion and loss of connection to reality
Recommended Actions
- Refer them to the Counseling Office. Offer to walk with them.
- Refer them to Access Services if the person has a concern relating to a physical, learning, or psychological disability.
- You are not expected to counsel a person or solve their problems, but you can listen to them, let them know you are concerned, and refer them to resources for help.
- Do not promise confidentiality because you do not know if you will need to refer them to another person or report criminal or dangerous behavior.
- Point out that seeking help is a sign of strength and courage.
- Respect their privacy and value system even if you do not agree with them; respond in non-judgmental terms.
- Document each conversation and incident of inappropriate behavior and report it to a department chair or supervisor. If it involves a student, complete an online report to the Dean of Students.
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Evacuation
Prepare ahead by viewing emergency evacuation instructions and maps on campus.
An alert tone followed by verbal instruction and/or flashing strobe lights indicates an emergency requiring evacuation.
- Quickly evacuate the building in an orderly manner using the nearest safe exit.
- Do not use elevators unless directed to by emergency personnel.
- If safe to do so, notify others inside who might not have heard the alert.
- Immediately move to an area away from the affected buildings. Do not remain in courtyards. Keep doorways, walkways, and roads clear.
- Help others exit the building if you can. Report any injured, missing, or trapped persons to emergency personnel.
- If you are unable to exit, go to the nearest safe area and call Campus Police with your exact location, or signal emergency responders if possible.
- Do not reenter the building until someone in authority gives an “all clear.”
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Fire/ Gas/Explosion
Fire
You must report all smoke or fire to Campus Police at 309-694-5111 or using your LiveSafe app, even if it has been put out.
- Remove people in immediate danger.
- Activate a fire alarm to alert others.
- Extinguish if possible. To use an extinguisher:
- Pull the safety pin on the grip handle.
- Aim the nozzle at the base of the fire.
- Squeeze the handles all the way together.
- Sweep the extinguisher from side to side.
- Evacuate. Close doors to contain the fire and smoke. Stay near the floor away from smoke.
- If heat or flames block your exit routes, stay in the room with the door closed. Signal for help.
- If clothing is on fire, drop to the ground and roll to smother the flames. Use a blanket to smother flames and/or drench with water.
- Get immediate medical attention for all smoke inhalation, burns, and injuries.
Gas Leaks
- Do not switch on lights or any electrical equipment, including telephone or two-way radio.
- Follow evacuation procedures immediately and call Campus Police from a safe place.
Explosion
- Immediately take cover under tables, desks, and other objects which will give protection against falling glass or debris.
- Follow fire and evacuation procedures once safe to do so.
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Hazardous Material
In a Major HazMat Emergency, immediately call Campus Police at 309-694-5111 or use your LiveSafe app:
- Note the material, estimated quantity, and exact location
- Stop or contain the source of the spill or release if safe to do so
- Evacuate nearby rooms or buildings that may be affected (See Evacuation-Fire)
- Isolate contaminated persons until emergency responders arrive
- If toxic chemicals are on skin or in eyes, immediately flush the affected area with clear water for at least 15 minutes. Use eye wash bottles or stations if available.
Major HazMat Emergency
A Major HazMat Emergency exists when any of these conditions are present:
- Clean-up is beyond the level of knowledge, training, or ability of those in the area
- Situation is immediately dangerous to others
- More than one gallon of liquid or one pound of solid material is spilled
- Material is highly toxic, unknown, or creates a fire hazard
- Material has the potential to reach the environment (e.g., via a floor drain)
- Advanced Personal Protective Equipment (more than gloves and a face mask) is required
Minor HazMat Emergency
- The person responsible for the spill may clean it up with appropriate equipment.
- Call the Facilities Services Department at 309-694-5120 during business hours for assistance.
Employee Responsibility
- Know the properties of materials you use and the proper procedures to deal with spills.
- Material Safety Data Sheets should be used to determine if material is flammable, combustible, corrosive, explosive, or toxic.
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Medical – AED Locations
East Peoria Campus
- Academic Building: Day Care area, between 127B & 128B (pediatric pads)
- Academic Building: Cafeteria, near stairwell by Room 203
- Academic Building: 3rd floor near Library L312
- Academic Building: walkover bridge near elevator, Rooms 329/330 area
- Technology Center: between Room TC 205 & men’s restroom
- AIT building: hallway between Room 209 & elevator
- Performing Arts Center: Lobby near Dance Studio
- Dirksen Hall: main hallway by Room 3
- Workforce Sustainability Center: Lobby near restrooms
- Horticulture Land Lab: Lobby/restroom area
- CougarPlex: Concession Stand hallway
- CougarPlex: Competition Gym
- CougarPlex: Lobby near Athletics Office
- CougarPlex: Fitness Center, Upper Level
Peoria Campus
- Arbor Hall: Lobby by restrooms
- Arbor Hall: South Wing, Dental Clinic
- Birch Hall: Hallway by B116
- Cedar Hall: Lobby, near C101
- Dogwood Hall: Upper level near restrooms by Culinary Arts
- Hickory Hall: Near H115 and back hallway entrance/exit
- Maple Hall: Lobby
- Poplar Hall: Lobby
- Student Center: Cafeteria seating
Pekin Campus
- Lobby/vending area
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Medical Emergency
Immediately report all serious health issues to Campus Police at (309) 694-5111 or using your LiveSafe app.
- Stay with the person and calmly assure them help is on the way.
- Do not try to move an injured person unless it is necessary to prevent further injury.
- You may provide first aid if you are trained, and it is safe to do so.
- If you suspect a heart attack, retrieve the nearest AED. (See AED Locations)
- For severe bleeding, there are trauma kits located in AED cabinets.
- Help responders locate the person and remain available to assist if needed.
All injuries on campus must be documented by Campus Police or a supervising employee and forwarded to the Risk Safety, Leaves, and Benefits Office.
Seizures
- Loosen clothing around the person’s neck if appropriate and safe to do so.
- Do not try to hold the person down or insert any objects in their mouth.
- Remove sharp objects, glasses, furniture, etc. from around the person to prevent injury.
- After the seizure, lay the person on their left side in the rescue position.
- There may be confusion after a seizure. The person’s condition should be monitored until emergency responders arrive.
Alcohol Intoxication / Poisoning
Alcohol and drug poisoning can be fatal. Do not allow a highly intoxicated person to “sleep it off.” Stay with the person. Seek help immediately if the person:
- Cannot be roused or is incoherent
- Has a head injury
- Vomits excessively
- Breathes shallowly
- Looks pale
- Has cold, clammy skin
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Secure/Lockdown
Certain situations on campus may trigger a warning to Secure or Lockdown certain areas, buildings, or an entire campus.
Secure
- Get inside a building.
- Lock any exterior doors if you can. Campus Police will also lock doors.
- Listen for further instructions. Business may continue as usual inside while the situation is being investigated.
Lockdown
- Get inside a building and move to a lockable room. Barricade entry if possible.
- Close blinds and turn off lights if practicable. Hide out of sight.
- Silence cell phones and other sources of noise.
- Listen for further instructions.
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Suspicious Item / Package
If you receive or observe a suspicious mail, package, or bag:
- Do not touch or open it.
- Move everyone away from the area.
- Close doors and keep other people from entering until police arrive.
- Wash your hands if in contact with any unknown substance
Characteristics of suspicious mail, item, or bag include:
- Excessive postage
- No return address
- Incorrect titles or addressed to title only
- Misspelling of commons words, badly typed or written
- Left unattended for an excessive time or in a hidden place
- Excessive amount of tape or string
- Rigid, bulky, lopsided, or uneven package or envelope
- Unknown powder or suspicious substance
- Oily stains or discolorations
- Protruding wires or foil
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Tornado Shelters / Severe Weather
An alert tone followed by verbal instructions or activation of a local Tornado Siren indicates a Tornado Warning and seek shelter announcement.
- Immediately see shelter inside a substantial building. Do not stay in a vehicle.
- Move to an interior room or hallway on the lowest level of the building. Stay away from windows.
- Remain sheltered until someone in authority gives an “all clear.”
Recommended Areas to Seek Shelter on Campus
East Peoria Campus
- Campus Housing: Evacuate if possible and move to the lower level of the Academic Building. Enter through the Technology Center.
- Academic / Administration / Career Center Buildings: lower-level restrooms, hallways away from glass, stair towers, interior rooms without windows; Lecture Recital Hall 127F.
- Technology Center: 1st floor restrooms, move to the 1st floor of the Academic Building.
- Performing Arts Center: Basement hallway and stair towers
- CougarPlex: Restrooms, locker rooms. Do not stay in gymnasiums.
- AIT Building: Lower-level hallway away from windows
- CAT/DPET Buildings: Classrooms and restrooms. Evacuate to the lower level of AIT if possible.
- Workforce Sustainability Center: Restrooms and Office 111
- Dirksen Hall: Restrooms, central interior rooms and hallways
- Lawrence Hall: Restrooms. Evacuate to Dirksen Hall if possible.
- Land Lab: Restrooms
Peoria Campus
- Move to the lower level of the Student Center, Dogwood Hall, or Arbor Hall.
- If you cannot, seek shelter in interior hallways, rooms, and restrooms without windows or glass.
Pekin Campus
- Women’s restroom
Thunderstorms and Lightning
A seek shelter announcement will not be issued for Severe Thunderstorm Warnings absent a Tornado Warning.
- Move from outdoors into a building or vehicle
- Avoid using electronics connected to an electrical outlet
- Do not walk or drive through flooded roadways. Stay away from fallen power lines or trees. Report these hazardous conditions to Campus Police immediately.
Winter Ice and Snowstorms
Prepare ahead by monitoring weather reports closely for severe weather conditions, especially if you live in an outlying area where driving may be hazardous. See MyAlert and Emergency Notifications section for campus closure information.
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Utility Failure/Outage
- Call Facilities Services during business hours at 309-694-5120.
- Call Campus Police at 309-694-5111 or use your LiveSafe app.
Power Outage
- Proceed to an area that has emergency lights. Do not use candles or other flames for light.
- Listen for MyAlert or PA messages for further instructions.
Electrical Emergency
- Do not touch equipment that is smoking, sparking, or giving off electrical shocks.
- Never enter areas where electrical equipment is under water.
Plumbing Emergency
- Move electronics away from water.
- Place trash or recycling cans under leaks, if available.
Trapped in Elevator
- Do not try to exit the elevator car by forcing the doors.
- Use the elevator’s emergency phone or call Campus Police by cell phone.
- Wait for trained personnel to assist you from the elevator.
Additional Information
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Checklist of Emergency Procedures
Use this checklist at the beginning of meetings or classes to be prepared in an emergency. View the Emergency Procedures Checklist.
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MyAlert Emergency Notifications
Students and employees are automatically enrolled in MyAlert to receive emergency notifications through text message, voice call, and email. Always keep this information up to date in your ICC account. Individuals who wish to opt-out can do so by replying to unsubscribe.
Community members, contract workers, or others regularly on campus may also opt-in to receive notifications through MyAlert.
Campus Closures or Delayed Openings
Campus Police or Marketing will immediately notify the ICC Community when a significant emergency or dangerous situation is confirmed or a campus closure occurs. Emergency notifications may only be withheld if, in the professional judgment of the responsible authorities, the warnings will compromise efforts to assist victims or to respond to the emergency.
Emergency notifications may be announced in the following ways:
- ICC MyAlert
- Online at icc.edu and icc.edu/emergency
- Public address and fire alarm systems
- In person (officer patrols, group meetings, special events)
- Telephone
- ICC email
- Social media
- Media outlets: WMBD-TV Channel 31, WHOI-TV Channel 19, WEEK-TV Channel 25, WCBU radio 89.9 FM, WMBD radio 1470AM, and the Peoria Journal Star online.
- Informational or electronic signage and posters.
Wait for an announcement to be made and do not call Campus Police, the Information Desk, or radio/television stations.
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Preparedness and Safety Tips
- Program the Campus Police number (309) 694-5111 into your phone and download the LiveSafe app now for emergencies later.
- If you see something, say something. Report suspicious behavior immediately.
- Notify Campus Police if you have an active order of protection or no-contact order.
- Theft is a crime of opportunity. Do not leave personal items or valuables unattended, even for a short time.
- Always lock your vehicle, keep the windows closed, and keep valuables out of sight.
- Discuss procedures, signals, or code words with others in case you are confronted with a threatening situation.
- Use the “buddy system” if leaving late in the evening. Call Campus Police if you want an escort to your vehicle.
- Always walk in well-lit areas and know your surroundings. If you think you are being followed, go to a safe place where there are other people and call the police.
- Mentally pre-plan escape routes and potential hiding places in every location.
Tips for Employees
- Alert your colleagues and Campus Police in advance about a potentially problematic meeting and keep the door to the room open or meet in a public area.
- Avoid scheduling appointments for times when no one else is around. If you must work late, advise Campus Police of the expected times and location and keep your doors locked.
- Visit the ICC Hub to request the Green Button emergency icon for your computer desktop. This icon provides a covert means of requesting Campus Police assistance when a phone is unavailable.
Dean of Students, East Peoria Library Administration Bldg L221: (309) 694-5573
Counseling Center, Career Center 200: (309) 694-5281 or [email protected]
Title IX Coordinator: (309) 690-5515 or [email protected]
Human Resources: (309) 694-5720 or [email protected]
Facilities Services: (309) 694-5120 (electrical plumbing, HVAC issues)
Technology Services, East Peoria L122 (309) 694-5457 or Technology Services Support Online (software and hardware, internet issues)
East Peoria Police: (309) 698-4700
Peoria Police: (309) 673-4521
Pekin Police: (309) 346-3132
Center for Prevention of Abuse: (800) 559-SAFE
United Way Referral Line: Call 211 or View online.