9-1-1 Telecommunicator
Certificate
If you thrive in a fast-paced environment, then working as a 9-1-1 Telecommunicator is a perfect career. Learn alongside professionals and gain real-world experience in the Peoria 911 Telecommunications Center.
24/7
support in the ICC Academic Support Center
Learn about the criminal justice system and how the 911 Telecommunicator plays an essential role.
Admissions Office
Instruction is offered at the Peoria 911 Telecommunications Center providing an embedded experience for students.
Students complete an internship within the 911 Telecommunications Center in their last semester.
9-1-1 Telecommunicator, Public Safety Telecommunicator, Police, Fire & Ambulance Dispatcher, 9-1-1 Operator, Emergency Management Specialist
COMPLETION TIME
12 Months
if Full Time
3 Semesters18 Total Credit Hours
What if I attend part-time?
Our Student Success Advisors help with an academic plan that works for you.
ESTIMATED COST
$2,880
+ supplies & fees
Based on 2024-25
What financial assistance can I receive?
Find the plan right for you by connecting with our Financial Aid office.
AVERAGE CLASS SIZE
10 Students
average per class
Small class sizes mean more individual attention and a higher rate of success.
View the College Catalog to see a complete list of classes for this program.
Meet Our Students and Alumni
The 9-1-1 telecommunicator program provides a high quality interactive educational experience which prepares students for the real work environment.
Doug Heuermann, Criminal Justice Program Coordinator and Retired Chief, U.S. Probation Office
How Do I Get Into the 9-1-1 Telecommunicator Program?
Working as a 9-1-1 Telecommunicator is a great way to start a career in criminal justice. Talk to an Admissions Representative to learn how to get started.
- Complete our quick admissions application. It’s free and easy!
- Apply for financial aid (FAFSA).
- Apply for ICC Scholarships. Just 1 application for over 700 scholarships.
- Communication skills, and typing fast and accurately, are beneficial for this program.
- The ability to multi-task will help you be a successful 9-1-1 Telecommunicator.
What Can I Expect As A 9-1-1 Telecommunicator Student?
- Earn a certificate in only three semesters that leads to employment.
- Learn and get hands-on training within the Peoria 911 Telecommunications Center.
- Get a broad understanding of the criminal justice system.
- Graduates of the program go to work for organizations such as Advanced Medical Transport (AMT), Peoria Dispatch, and the Illinois State Police.
How Am I Going to Manage This?
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What if I am working while going to school?
We have you covered. Many of our students are working adults who balance life and school. We have great resources on campus to help keep you going!
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What are my options for funding my education?
Do this first: fill out and file your FAFSA (Free Application for Federal Student Aid). Even if you don’t want federal aid, this document is used by many scholarship and grant programs to evaluate aid packages.
Look for scholarships and grants first because usually they don’t have to be paid back. The ICC Foundation sponsors some scholarships, and grants may be available from Illinois or federal programs. Other organizations also offer scholarships, and we can help you research those opportunities.
Federally guaranteed student loans can be a smart way to fund college. Think about your transfer plans and what your career looks like. Some sources recommend that you cap your borrowing at the level of what you (realistically!) can expect to earn at your first job after college. So, research careers and pay, too.
Of course, savings, jobs, and work-study are key parts of your budget. Your employer may offer tuition reimbursement. Find the tools to make a complete plan for paying for school.