9-1-1 Telecommunicator


If you thrive in a fast-paced environment, then working as a 9-1-1 Telecommunicator is a perfect career. Learn alongside professionals and gain real-world experience in the Peoria 911 Telecommunications Center.

support in the ICC Academic Support Center

Learn about the criminal justice system and how the 911 Telecommunicator plays an essential role.

A Quality Education

Instruction is offered at the Peoria 911 Telecommunications Center providing an embedded experience for students.

Get Involved

Students complete an internship within the 911 Telecommunications Center in their last semester.

Career Opportunities

9-1-1 Telecommunicator, Public Safety Telecommunicator, Police, Fire & Ambulance Dispatcher, 9-1-1 Operator, Emergency Management Specialist


12 Months

if Full Time

3 Semesters18 Total Credit Hours

What if I attend part-time?

Our Student Success Advisors help with an academic plan that works for you.



+ supplies & fees

Based on 2024-25

What financial assistance can I receive?

Find the plan right for you by connecting with our Financial Aid office.


10 Students

average per class

Small class sizes mean more individual attention and a higher rate of success.

View the College Catalog to see a complete list of classes for this program.

Meet Our Students and Alumni

911 Dispatcher: Meghan’s Transformation
Tori’s Triumph: Navigating Life’s Tightrope with Dedication and Resilience
Local Student Embraces His Indigenous Roots at ICC

The 9-1-1 telecommunicator program provides a high quality interactive educational experience which prepares students for the real work environment.

Doug Heuermann, Criminal Justice Program Coordinator and Retired Chief, U.S. Probation Office
Let’s Get Started ▸

How Do I Get Into the 9-1-1 Telecommunicator Program?

Working as a 9-1-1 Telecommunicator is a great way to start a career in criminal justice. Talk to an Admissions Representative to learn how to get started.

  1. Complete our quick admissions application. It’s free and easy!
  2. Apply for financial aid (FAFSA).
  3. Apply for ICC Scholarships. Just 1 application for over 700 scholarships.
  4. Communication skills, and typing fast and accurately, are beneficial for this program.
  5. The ability to multi-task will help you be a successful 9-1-1 Telecommunicator.

What Can I Expect As A 9-1-1 Telecommunicator Student?

How Am I Going to Manage This?


Edwards Library / Administration Building » L220C
East Peoria Campus
Mon-Thur: 8 am – 4:30 pm
Fri: 8 am – 2 pm