Office Assistant


Office assistants are needed in all types of organizations, from non-profits to large corporations. They provide needed skills in organization and customer service.

Scholarships available – and one might have your name on it

The Office Assistant Certificate provides students with the necessary office skills to qualify for entry-level jobs such as file clerk, receptionist, and customer service representative. 

A Quality Education

The program allows students to accumulate skills quickly so they can enter the job market and begin working as soon as possible.

Get Involved

Meet and network with other students interested in developing business skills and leadership by joining the ICC chapter of Phi Beta Lambda (PBL).

Career Opportunities

Receptionist, Front Office Assistant, File Clerk, Customer Service Representative


12 Months

if Full Time

2 Semesters28 Total Credit Hours

What if I attend part-time?

Our Student Success Advisors help with an academic plan that works for you.



+ supplies & fees

Based on 2024-25

What financial assistance can I receive?

Find the plan right for you by connecting with our Financial Aid office.


15 Students

average per class

Small class sizes mean more individual attention and a higher rate of success.

View the College Catalog to see a complete list of classes for this program.

Meet Our Students and Alumni

Overcoming the Odds: Samantha’s Journey to Success at ICC
ICC Information Technology Apprenticeship Program Seeks Applicants
Professor and Alumni, Kevin Wells, Reflects on his ICC Experience
Corinne Olson

Graduates of this program are ready to join the workforce in any business-related field.

Adam Saatkamp, Associate Professor, Business, Legal & Information Systems
Let’s Get Started ▸

How Do I Get Into the Office Assistant Program?

Whether you are new to the job market, or wanting to re-enter after being away for awhile, the Office Assistant program offers a pathway to meet your goals. Talk to an Admissions representative to learn how to start.

  1. Complete our quick admissions application. It’s free and easy!
  2. Apply for financial aid (FAFSA).
  3. Apply for ICC Scholarships. Just 1 application for over 700 scholarships.
  4. High school courses in English, math, and communications are important to any career in business.
  5. Experience in customer service, whether in a retail or food service environment, is beneficial.

What Can I Expect As an Office Assistant Student?

How Am I Going to Manage This?


Edwards Library / Administration Building » L220C
East Peoria Campus
Mon-Fri: 8 am – 4:30 pm