Office assistants are needed in all types of organizations, from non-profits to large corporations. They provide needed skills in organization and customer service.
support in the ICC Academic Support Center
The Office Assistant Certificate provides students with the necessary office skills to qualify for entry-level jobs such as file clerk, receptionist, and customer service representative.
The program allows students to accumulate skills quickly so they can enter the job market and begin working as soon as possible.
Meet and network with other students interested in developing business skills and leadership by joining the ICC chapter of Phi Beta Lambda (PBL).
Receptionist, Front Office Assistant, File Clerk, Customer Service Representative
if Full Time
28 Total Credit Hours
What if I attend part-time?
Our Student Success Advisors help with an academic plan that works for you.
+ supplies & fees
Based on 2022-23
What financial assistance can I receive?
Find the plan right for you by connecting with our Financial Aid office.
AVERAGE CLASS SIZE
average per class
Small class sizes mean more individual attention and a higher rate of success.
View the College Catalog to see a complete list of classes for this program.
Meet Our Students and Alumni
ICC Information Technology Apprenticeship Program Seeks Applicants
Illinois Central College (ICC) is now accepting applications to its Information Technology (IT) apprenticeship program. Established in 2019, this ongoing partnership between ICC and local IT employers train participants in high-demand fields while they begin their IT degree or certificate. The program provides students with a clearer pathway to job placement. This program has allowed us to identify passionate and…
ICC Class of 2010 (CISCO Certified Network Associate and CISCO Certified Network Professional) Also attended Illinois State University, where I have a Bachelor’s and Master’s in Curriculum and Instruction Professor at Illinois Central College Tell us about the career path that led you to your current job. After completing my bachelor’s degree from Illinois State University in Information Technology, I…
ICC Class of 2008 (Business Administration) Transferred to Illinois State University Regional Development Director at ALSAC/St. Jude Children’s Research Hospital 40 Leaders Under Forty (2022) Tell us about the career path that led you to your current job. After studying Business Administration at ICC, I transferred to ISU with the intention of studying Finance. One semester in was enough to…
ICC Student 2013-2014 (Business Administration) Director of Programs at The Boys and Girls Clubs of Greater Peoria 40 Leaders Under Forty (2022) Tell us about the career path that led you to your current job. After I left ICC, I did not start my career off right away, I was trying to navigate my way out of the situation I…
Graduates of this program are ready to join the workforce in any business-related field.Adam Saatkamp, Associate Professor, Business, Legal & Information Systems
How Do I Get Into the Office Assistant Program?
Whether you are new to the job market, or wanting to re-enter after being away for awhile, the Office Assistant program offers a pathway to meet your goals. Talk to an Admissions representative to learn how to start.
- Complete our quick admissions application. It’s free and easy!
- Apply for financial aid (FAFSA).
- Apply for ICC Scholarships. Just 1 application for over 600 scholarships.
- High school courses in English, math, and communications are important to any career in business.
- Experience in customer service, whether in a retail or food service environment, is beneficial.
What Can I Expect As an Office Assistant Student?
- Learn foundational principles of bookkeeping and accounting.
- Gain experience in data entry, keyboarding, and spreadsheets.
- Understand the principles of customer service.
- Credits earned with the Office Assistant Certificate can be applied to other certificates or degrees in the ICC Business program.
How Am I Going to Manage This?
What if I am working while going to school?
We have you covered. Many of our students are working adults who balance life and school. We have great resources on campus to help keep you going!
What are my options for funding my education?
Do this first: fill out and file your FAFSA (Free Application for Federal Student Aid). Even if you don’t want federal aid, this document is used by many scholarship and grant programs to evaluate aid packages.
Look for scholarships and grants first because usually they don’t have to be paid back. The ICC Foundation sponsors some scholarships, and grants may be available from Illinois or federal programs. Other organizations also offer scholarships, and we can help you research those opportunities.
Federally guaranteed student loans can be a smart way to fund college. Think about your transfer plans and what your career looks like. Some sources recommend that you cap your borrowing at the level of what you (realistically!) can expect to earn at your first job after college. So, research careers and pay, too.
Of course, savings, jobs, and work-study are key parts of your budget. Your employer may offer tuition reimbursement. Find the tools to make a complete plan for paying for school.
Phone: (309) 694-5200
Mon-Fri: 8 am – 4:30 pm