Medical Assistant

Admission to the Program:

  • High School graduate with GPA 2.6 or higher, or equivalent (i.e.: GED of 165 or higher), OR 5 hours of required courses from program sequence with a “C” or higher.
  • One year high school algebra with a grade of “C” average or higher OR placement into MATH 098 or higher.
  • Placement into COMM 110.
  • Grade point average (GPA) of 2.0 or above at ICC or last college attended OR 5 hours of required courses from program sequence with a “C” or higher.

Requirements upon Program Acceptance:

  • Drug screen, fingerprint criminal background check, physical exam and immunizations.
  • Documentation of current CPR certification from the American Heart Association (AHA) BLS (Basic Life Support) Provider or American Red Cross (ARC) Professional Rescuer and BLS Provider. This CPR certification must remain current throughout student enrollment within the health career program. 
  • Keyboarding, 40 words per minute (wpm), and accuracy of 92% is required for medical office professionals. Students are required to go to (link is external) and take a free 1:00 minute online typing test to evaluate individual keyboarding skill level, minimal 40 wpm and 92% accuracy.  If below 40 wpm or below 92% accuracy, students must complete the free typing lessons at (link is external) to earn the minimal competency required for admission into the program.

Recommended High School Subjects: (1) three years of English (2) one year of algebra (3) biology (4) word processing.


Commission on Accreditation of Allied Health Education Programs (CAAHEP) is responsible for establishing criteria for the medical assistant program and conducts accrediting activities designed to ensure that educational programs meet minimum entry level criteria. CAAHEP grants accreditation of medical assisting programs upon the recommendations of the Medical Assisting Education Review Board. Graduates from this CAAHEP-accredited medical assisting program are eligible to take the CMA (AAMA) Certification Exam.

Commission on Accreditation of Allied Health Education Programs
9355 113th Street N., #7709

Seminole, FL 33775-7709

(727) 210-2350


Certificate (Certificate Program)
Total Credit Hours: 26

Program Requirements

Select a course number below to see a course description.

Required Program Courses

Course Name Credit Hours

* Underlined courses may be taken prior to admission into the program.

The practice of medical assisting directly influences the public’s health and well-being, and requires mastery of a complex body of knowledge and specialized skills requiring both formal education and practical experience. Medical assistants are multi-skilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties such as assessing patient’s vital signs and histories, preparing patients for procedures, assisting the physician with examinations and treatments, collecting and processing specimens, performing selected diagnostic tests, performing electrocardiograms, and administration of medications as directed by the physician.

Recommended Course Sequence

Semester Courses
Fall Semester 1 HLTH 121; BIOL 140; MEDO 110; MEDO 112
Spring Semester 1MEDO 111; MEDO 114; COMM 110
Summer SemesterMEDO 125; MEDO 119

Program Contact Information

Health Careers Department

Peoria Campus, Cedar 105

(309) 690-7530

Illinois Career Cluster

Health Science

Career Pathway:
Health Informatics

Career Pathway

Pathway programs at ICC have a map that shows the courses/degree requirements that will lead students to their desired education and employment goals.

Career Cluster: Health Sciences
Pathway: Therapeutic Services
ICC Pathway: Medical Assisting

Early College

If you are a high school junior or senior, you can get a head start on your future by taking college-level courses now! Visit our Dual Credit webpage for a listing of area high schools with courses available

| Human Biology (BIOL 106) OR Human Anatomy & Physiology (BIOL 140) | Introduction to Communication: Presentation & Theory (COMM 110) | Introduction to Health Careers (ICC 104) | Medical Assistant Administrative Skills (MEDO 110) | Medical Terminology (HLTH 121)

Point of Entry

High School Diploma or GED

Getting Started: Apply to ICC | Apply to Health Careers | Paying for College | Career Information: Medical Assistant | Student Information

Certificate of Completion

Medical Office Administrative Assistant (18 credit hours)

Industry Credentials


Employment Information

Medical Office Administrative Assistant $11-15/hr

Certificate of Completion

Medical Assistant(28 credit hours)

Industry Credentials


Employment Information

Medical Assistant$14-17/hr


An Associate in General Studies Degree allows students to combine a broad range of academic courses to suit their specific needs. While it is not designed as a transfer degree, some coursework may fulfill Illinois Articulation Initiative general requirements or transfer to a 4-year institutions. Students who choose this option should work closely with their advisors to determine whether this option meets current and/or future needs.

Program Goals

Program goals and related student learning outcomes are as follows:

Students will be clinically competent.

  • Students will demonstrate basic math computations.
  • Students will perform patient care skills.
  • Students will demonstrate proper infection control techniques.

Students will demonstrate communication skills.

  • Students will demonstrate professional telephone techniques.
  • Students will respond appropriately to nonverbal communication.
  • Students will report relevant information to the physician.
  • Students will instruct a patient according to a patient’s special dietary needs.

Students will exhibit administrative skills.

  • Students will obtain accurate patient billing information.
  • Students will demonstrate competence in Basic Practice Finances and 3rd Party Reimbursement.
  • Students will demonstrate competency in using the most current CPT and ICD coding system.
  • Students will demonstrate competency in using the EMR,

Students will model professionalism.

  • Students will describe the state’s legal scope of practice.

Students will demonstrate critical thinking skills.

  • Students will evaluate the work environment to identify unsafe working conditions.
  • Students will participate in mock exposure events & document steps taken.

Essential Skills and Abilities

A medical assistant must possess capabilities and abilities, including communication, motor, sensory, problem-solving, behavioral skills and professionalism, which are necessary to provide competent, medical assisting care. Reasonable accommodations may be made for some disabilities, in certain areas, but a medical assistant must be able to perform in all areas, in an independent manner. The use of a trained intermediary is not acceptable, as a medical assistant’s judgment cannot be mediated by someone else’s observation and action. The following capabilities and abilities are necessary to meet curriculum requirements and to perform the responsibilities of a medical assistant:

A. Communication

  • Adequate command of English language and medical terminology, in order to read and retrieve information from lectures, textbooks and other teaching and learning resources
  • Communicate effectively in English with patients, families, and other health care providers, both verbally and in writing
  • Effectively adapt communication for intended diverse needs of audience
  • Interact to establish rapport with diverse population
  • Perform verbal individualized instruction
  • Demonstrate computer literacy skills

B. Motor

  • Squat, bend/stoop, reach above shoulder level, use standing balance, and climb stairs
  • Lift and carry up to 50 lbs., and exert up to 100 lbs. force or push/pull
  • Use hands repetitively; use manual dexterity; sufficient fine motor function
  • Must be able to walk and stand for extended periods of time
  • Move from room to room and maneuver in small spaces
  • Perform instruction by manual demonstration, if applicable
  • Perform CPR
  • Travel to and from academic and clinical sites

C. Sensory

  • Auditory ability sufficient to hear verbal communication from patients and members of the health team; includes ability to respond to emergency signals
  • Discern soft sounds, such as those associated with taking a blood pressure
  • Visual acuity to acquire information from electronic medical record or written documents
  • Elicit information from patients by inspection, palpation, auscultation, percussion
  • Comfortable working in close physical proximity to patient

D. Critical Thinking

  • Address problems or questions to the appropriate persons at the appropriate times
  • Adhere to policies and procedures; including, but not limited to safety and infection control
  • Use sound judgment in decision making
  • Function effectively under stress
  • Adapt to changing environment and inherent uncertainties
  • Respond appropriately to emergencies
  • Demonstrate problem-solving skills in patient care (Measure, calculate, reason, prioritize, analyze and synthesize data)
  • Organize and prioritize patient care needs and job responsibilities

E. Behavioral Skills and Professionalism

  • Adheres to policies and procedures required by academic and clinical settings
  • Adheres to Illinois Central College Medical Assisting Program Policies found in the Medical Assisting Program Handbook
  • Maintains patient confidentiality and abides by the guidelines set forth in the Health Information Portability and Accountability Act
  • Assume the role of a health care team member
  • Function effectively under supervision
  • Accepts criticism and reflects upon provided feedback to improve performance and practice
  • Displays caring and compassion for others
  • Commits to lifelong learning

2021 Annual Report (MAERB)

The results of the 2021 Annual Report Form (ARF) submitted to the Medical Assisting Education Review Board (MAERB) from the Illinois Central College (ICC) Medical Assistant Program is as follows:

  • The ICC medical assistant program had a retention rate of 91.67% for the 2019 graduate year.
  • The ICC medical assistant program had a 100% Graduate Survey Satisfaction rate for the 2020 graduate year.
  • The ICC medical assistant program had a 100% Employer Survey Satisfaction rate for the 2020 graduate year.