Academics

HOS 110 INTRODUCTION TO HOSPITALITY MANAGEMENT

3 Credit Hours (OC)
This course provides a survey of a travel and tourism industry, gives an insight into each department in lodging and food service operations. It explores issues hotel/motel managers face daily and highlights career opportunities.


HOS 111 FRONT OFFICE OPERATIONS

3 Credit Hours (OC)
This course shows students how to perform and manage front office functions and how these functions affect the overall operation of a hotel. It explains reservation, registration and check-out procedures, how to handle guest complaints and emergencies, plus basic hotel accounting and night audit procedures.

Pre-requisite: HOS 110 with a grade of "C" or better or concurrent enrollment


HOS 112 FACILITIES MANAGEMENT

3 Credit Hours (OC)
This course is a survey of the various aspects of housekeeping and plant management. It includes the training, scheduling, and supervision of staff and the evaluation, purchase, and proper use of equipment, materials, and supplies.

Pre-requisite: HOS 110 with a grade of "C" or better