Virtual Services

To comply with the Governor’s Order to Shelter in Place, Illinois Central College is operating virtually for all functions March 21 through April 7.  Faculty and staff are working remotely to continue serving our current and future students.  For Illinois Central College updates regarding COVID-19, please visit icc.edu/coronavirus/

Academics

Faculty will be contacting their students directly with class-specific information. Students should check their ICC email.

Academic Support Center

The Academic Support Center continues to support students online and alternative instruction methods. Online tutoring is available. We also offer assistance with adapting to the online learning environment such as Blackboard. See our webpage for more information.

Access Services

Students with disabilities should send each of their faculty a picture of their blue accommodation card that was issued to them to continue to receive necessary testing and other accommodations online. Additional questions can be emailed to [email protected].

Admissions

Admissions representatives are available to virtually meet with prospective students and their families via our webpage chat, Facetime, Skype, Zoom, email at [email protected] or by phone 309-694-5200. For more information, also visit our webpage.

Advising Services

Advisors are working remotely to continue assisting students with Summer and Fall enrollment. Please schedule your appointments online or email your advisor.  Advisors are available for consultation via phone, Skype, or email.  For questions, please call 309-694-5281 and your call will be forwarded to the appropriate advisor. Please know that our commitment while working remotely is to best serve our students. For more information, visit the Advisement Services webpage.

Blackboard

If this is your first time using Blackboard, please visit this webpage for information on how to login and other resources.

Bookstore

To order textbooks or supplies online, visit the Bookstore Online or email [email protected].

Career Services

This is a good time to work on career planning, resume development, and preparation for a job search. Our Career Services team is best reached at [email protected] to set up a phone, Skype or Zoom meeting. Resources are also available on their webpage at icc.edu/careerservices.

Counseling

If you are in need of community support (food, etc), our counseling staff has up-to-date information on community resources available. Contact us at [email protected]  In addition, ICC offers virtual counseling services for all current ICC students. A HIPAA-compliant format is used to ensure confidentiality is maintained. If you are interested in making a counseling appointment during this time, please email us or visit the online scheduler on our webpage.

Enrollment Services

Most enrollment-related services are available online through MyICC and the College website. Our staff are working remotely and will be responding to questions and assisting students virtually.  Contact us by email at [email protected]. We are able to set up a Skype or Zoom meeting for a more personal experience. Fall Enrollment will open for registration on April 6.  For detailed instructions on how to enroll using MyICC, click here.

Enrollment and Degree Verifications

If you need a letter stating your dates of enrollment for loan deferment, good student discount or an enrollment verification please complete the Enrollment Verification form and email it to [email protected].

Financial Aid

For Financial Aid questions, please visit MyICC  and select Financial Aid or email [email protected].

Graduation

If you have already applied for graduation and have questions about the status of your application, please email us at [email protected].  May Commencement – ICC is still assessing options to celebrate the accomplishments of our students.

Library

The Library is online and ready to support students through chat and email. We also offer assistance with adapting to the online learning environment such as Blackboard. Find all of your online library resources and connect with a librarian by going to our webpage.

Office 365

For instructions on how to access and install Microsoft Office 365 (Free Student Version), please refer to these step-by-step instructions.

Student Accounting

For questions related to current payment plans, please contact Student Accounting at [email protected].

Testing Center

In-person testing at ICC is suspended. All regular proctored tests will be done through the instructors. If you need to take a placement test or need a reader or a scribe for a proctored test, please contact us at [email protected] or [email protected]

Transcripts

We are still able to email pdf transcripts for most students. Please visit our webpage, scroll down and click on Request a Transcript for more information and to place your order.  For questions about college transcripts that you recently emailed or mailed to ICC, please contact us at [email protected].

If your concern is not addressed above, please visit our COVID-19 Frequently Asked Questions page.
For general questions, please contact us at [email protected].