Blackboard Help

ICC recommends using Google Chrome or Mozilla Firefox with Blackboard

First time logging in?

Use the default password, ICC plus the last five digits of your social security number, for example ICC12345

Forgot your password?

Visit Password Reset
You must be able to access your ICC email account and provide your username or email address.

Password Reset Hotline

(309) 694-5457
Help Desk Hours

Blackboard Browser Check

Browser Compatibility Check
Use this compatibility check to test your browser, plug-ins, and other Blackboard-related functions of your computer

Blackboard Help Resources



Discussion Boards


Blackboard Learn Mobile App

Download the Blackboard Mobile Learn app from the App Store or Google Play(Blackboard’s full capabilities are available only in the browser version, not the app.)

Blackboard Collaborate

Blackboard Collaborate (Online Conferencing) [PDF]

Need Help in Person?

Visit the Academic Support Center on either campus