Blackboard Help

ICC recommends using Google Chrome or Mozilla Firefox with Blackboard

First time logging in?

Use the default password, ICC plus the last five digits of your social security number, for example ICC12345

Forgot your password?

Visit the Blackboard homepage and select the Forgot Your Password? link below the log in fields.

You must be able to access your ICC email account and provide your username or email address.

Password Reset Hotline

(309) 694-5457
Help Desk Hours

Blackboard Browser Check

Browser Compatibility Check
Use this compatibility check to test your browser, plug-ins, and other Blackboard-related functions of your computer

Blackboard Help Resources

Blackboard Learn Mobile App

Download the Blackboard app from the App Store or Google Play.
Blackboard’s full capabilities are available only in the browser version, not the app.

Need Help in Person?

Visit theĀ Academic Support Center.