How do I start my online class?

Check Email, Log In!

About a week prior to the start of the class, students enrolled online classes should receive an email at their ICC student email addresses.

>>Check ICC email


>>Log in to Blackboard

You may not be able to complete an entire online class on your smart phone or tablet!  While Blackboard offers an app (search for Blackboard in your app store), the app does not offer the full system functionality.  You may also find system functions are limited on a tablet’s browser.  We recommend using a computer or laptop with Google Chrome or Mozilla Firefox to access Blackboard and complete your online class.

If you are new to ICC and need more information about eServices, email, and Blackboard, visit the Student Technology website.

If you do not have access to your online class by the end of the first day of class, contact your instructor. Find faculty contact information in the ICC faculty directory.

Blackboard Help

The Blackboard login page provides links to help resources.  Use the browser check to test your computer’s compatibility with Blackboard.

For in-person help with Blackboard, visit an Academic Support Center.

Academic and Technology Support

When you need it, look for and ask for help. ICC provides online students with academic and technology support services.

>>Go to and use the academic support links

Chat with a librarian, use the library databases and catalog.
>>Go to and click on Ask a Librarian

Need help with a username or password?
>>Contact the Help Desk, [email protected] or (309) 694-5457