Help is at your finger tips. Find a host of resources along with contact information for further support/assistance below.
Blackboard upgrades were applied in both May 2017 and December 2017. While there were no major changes to functionality, there were several enhancements to existing Blackboard tools and features. Click on the links below for descriptions and screenshots of the changes included in each upgrade:
Please submit one of the corresponding forms below to request site templates, class section merges, or course deletions. Please note: requests will be processed in an order-received basis within 48 hours, Monday through Friday.
Complete and submit the form below to request a blank Blackboard site to be used as a TEMPLATE site for one of the courses you teach. Students will not be enrolled into this site, but you may use it to copy content into any of the Blackboard sites automatically generated for you each semester.
Complete and submit the form below to request that multiple class rosters be merged into a single Blackboard site to be used as a MASTER site. This can be for science classes where all lab sections merge into one Blackboard site or for individual instructors who wish to use a single Blackboard course for multiple class sections. The dynamic course enrollments for each individual class section will feed automatically into the MASTER site. Content must be developed within the MASTER site, not the individual course sites.
Complete and submit the form below if you are no longer using a Blackboard course and would like to have it removed from the Blackboard server. Only those courses that are no longer needed should be marked for deletion. Do not mark courses you are currently using or that you have plans to make use of in the future. Additionally, this only applies to courses that were manually created; any automatically-generated Blackboard course (beginning Spring 2018) will eventually be archived and removed from the Blackboard server.
Course management can be tricky – check out these guides for detailed instructions on what to do.
Blackboard Workshops & Training Opportunities
The Teaching and Learning Center offers numerous workshops and training opportunities throughout the year to help enhance your Blackboard experience. An overview of upcoming training opportunities will be posted below as they arise – email the TLC to register.
No training opportunities are posted at this time.
Respondus for Test Questions
Respondus is a program available in the Teaching & Learning Center that allows instructors to either (a) import publisher test banks, electronic documents, or questions from printed tests into Blackboard – OR – (b) create a printer-friendly test from a Blackboard test or pool.
Please send requests directly to the TLC. See the guide below for details about how the process works.
Web Browser Check Tool
The Brower Check Tool will check to make sure that your browser has the optimum settings for working in Blackboard. It will also notify you of optional technologies that can be enabled to enhance your Blackboard experience. Visit the link below to check your browser.
Blackboard Collaborate is an interactive web conferencing environment that can be used as a virtual classroom, allowing instructors to instruct and interact with their students in a live online environment. Visit the link below for additional information.
If you are still unable to find the Blackboard help you need, contact the Teaching and Learning Center. You can also check out our Frequently Asked Questions about the Blackboard/Peoplesoft integration process below.