Emergency Response Guide

Threats of Violence and Suspicious Packages

Treat all threats of violence (bomb, active shooter, etc.) and suspicious packages as a serious matter and immediately call Campus Police at 694-5111. Give your name, location, and phone number.

  • Give the time, location, and content/description of the threat.
  • Stay on the line until the dispatcher terminates the call.
  • Do not create panic. Any decision regarding evacuations will be made by Campus Police and other authorities. Follow Campus Police’s instructions and, if you are told to do so, calmly follow the evacuation procedures. Take your notes about the threat with you.

If you receive a threat by telephone, remain calm, keep the caller on the line, and write down as many of the caller’s exact words as you can along with as much information you can obtain, including:

  • Time of call and which phone line the threat is received on
  • Phone number or location of caller, if displayed on your phone
  • Location of threatened act
  • If threat involves a bomb, description of bomb and when/how it will explode
  • If threat involves a weapon, description and number of weapons involved
  • Who is going to commit the threatened act and why (is it directed at a specific person?)
  • Name and general characteristics of caller (age, gender, attitude, etc.)
  • Noticeable speech pattern, accent, etc.
  • Description of any background noises or other clues about location/identity
  • If the call seemed to be a recording

Keep a Bomb Threat Checklist at your desk to help you gather this information.

If you see a threat made through social media:

  • Note the name of the person making the threat and the application they used to make it.
  • Record the exact wording of the threat as it was posted.
  • Take a screen shot of the computer or phone if possible to provide to law enforcement.

If you receive or observe a suspicious piece of mail, material, or package (including backpacks and book bags):

  • Do not touch, move, open, cover, or interfere with it.
  • Move yourself and other people away from the area.
  • Avoid exposing other areas and people by isolating the area and closing doors.
  • Wash your hands with soap and water if in contact.

Characteristics of a suspicious piece of mail or package that is received unexpectedly or is unknown may include:

  • Arrival via foreign mail or special delivery
  • No return address
  • Excessive amount of securing material used, such as tape or string
  • Rigid envelope
  • Excessive postage / weight
  • Handwritten or poorly typed address
  • Incorrect titles / titles but no names
  • Lopsided or uneven writing
  • Misspellings of common words
  • Oily stains or discolorations
  • Protruding wires or foil
  • Restrictive markings such as “confidential” or “personal,” etc.