Online Tutoring

ICC has partnered with Smarthinking Online Tutoring to provide online academic support to all ICC students. Smarthinking tutoring, or ST, is available 24 hours a day, 7 days a week in a variety of subjects.


Click the image below to view the Quickstart Guide, or keep reading to find out what kind of help is available. 

Drop-in Tutoring

Students can work live with an ST tutor in most subjects.

Scheduled Tutoring

Students also may make appointments to meet with a tutor; appointments must be made 24 hours in advance.

Offline Questions

Instead of working with a tutor live, students can submit questions offline and receive a detailed response from a tutor within 24 hours. For the best response, students should upload all of their work and assignments when submitting these questions. Students will get an email (or text alert if they have entered in their phone number to their account) when their reply is ready.

Writing Center

Students may submit essays and receive feedback from an ST tutor, usually within 24 hours. Students retrieve their returned essays from their Archives within their ST account. At the same time, ST also emails students to alert them that feedback on their writing is available.

Study Aids

ST provides access to 1,500 mathematics tutorials, other math resources, an accounting study guide, a Writer’s Handbook, and more.



How to Use

Quick Start Guide
Generating a Smarthinking Token

Smarthinking FAQ

For Students

Access this service by logging into Blackboard and clicking on the Smarthinking Online Tutoring link.

Trouble accessing Blackboard? See this guide:  Blackboard Help

For Faculty

To embed online tutoring support within a Blackboard course, faculty may add it as a course tool or within the course content. For assistance with this process, please contact [email protected] or call (309) 694-8908.

For additional questions about Smarthinking Online Tutoring, contact Fallon Allison at [email protected] or call (309) 694-5292.