Frequently Asked Questions

Classes resume March 30 and will be delivered online only for the remainder of the semester. All instruction, support and services will operate virtually until further notice. Please visit for more information.

last updated on April 20, 2020

General Questions

How do I find out more about the emergency financial aid grants provided by the CARES Act?

View our CARES Act Information document for more information related to the emergency financial aid grants to ICC Students provided by the Coronavirus Aid, Relief, and Economic Security (CARES) Act.

Is there any change with Fall Enrollment?

2020 Fall Enrollment will open as scheduled on April 6. Visit MyICC and click on the yellow tile to begin your registration.

Can I get a refund on my tuition? What about fees?

Tuition Appeals may be submitted on our Paying For College webpage. Based on extenuating circumstances related to COVID-19 or other extenuating issues, students may submit a tuition appeal for a waiver to retake the course next semester. Please complete the appeal to explain your situation. If you have any questions, you may email [email protected]. Lab fees and other fees are expended throughout the semester and cannot be reimbursed. For many courses, if the lab is required, you will have an opportunity to make up this work at a later date.

Are athletic events cancelled?

All spring sports have been cancelled per the NJCAA. Please contact [email protected] with further questions.

Is the College cancelling all events?

All college events for the semester, including those sponsored by student organizations or Academic programs are cancelled.

How is the College handling May Commencement?

In light of the public health recommendations currently in place, the Illinois Central College spring commencement will transition to an online virtual ceremony. The format may be different, but the excitement to celebrate ICC students has never been more inspired. The virtual ceremony will take place at 2:00 p.m. on Saturday, May 16, as previously planned.Graduates’ names will be announced and live remarks will be made by Dr. Sheila Quirk-Bailey, ICC President. ICC welcomes Kim Blickenstaff, local community developer and ICC alumnus, as this year’s keynote speaker.

Students will receive additional information regarding the virtual ceremony via email. Students and their families will be able to view the ceremony in the safety of their homes and celebrate their graduate. A recording of the ceremony will be available at a later date.

“Illinois Central College realizes how important it is to recognize this major accomplishment of our students’ success,” said ICC President Dr. Sheila Quirk-Bailey. “In addition to many of our students being first generation graduates, all of these students were challenged by a pandemic, many lost their jobs and struggled with the transition to virtual learning. And still, they achieved. They are resilient, they are tenacious and they need to be celebrated. At ICC, we feel it’s vital to show our students we are proud of their accomplishments and commitment to succeed.”

Illinois Central College 2020 graduates will also have the option to participate in next year’s traditional commencement alongside the class of 2021.

For more information, contact [email protected].

How do I contact an adviser?

Please email [email protected]

Will my internship, apprenticeship or clinical continue?

Contact your instructor. As long as your site is still operating, you should report as previously assigned.

How will campus housing be affected?

Campus housing will stay open unless the Management company closes it.

How will self-identifying in risk situations be handled?

If diagnosed with COVID-19, medical leave will not be taken out of PTO. In all other cases, sick time and PTO may be used as it would in any other situation. No one will face disciplinary action using sick time/PTO appropriately. Please refer to the CDC website for self-identifying risks.

How will students with disabilities be accommodated in the new alternative delivery?

Students should contact Access Services at [email protected]

How are international students affected?

Students should contact the International Support office with questions at [email protected]

How will open searches be handled moving forward?

Open searches will continue on a case-by-case basis. Interviews will be conducted via Skype.

Who do I contact if I need help working from home?

Work from home resources have been uploaded to ICCnet. You can access ICCnet through your Office365 account. For further questions, email [email protected]

What resources are available for students who are feeling overwhelmed?

Students should reach out to a counselor in Student Services by emailing [email protected]

Is the ICC Childcare Center open?

The ICC Childcare Center is closed until further notice.

How will Accuplacer be affected?

Contact [email protected]

Is the CougarPlex still open?

The CougarPlex will be closed until further notice.

Will members of the CougarPlex still be charged membership fees since the facility is closed?

We are not charging membership fees. Please contact [email protected] with questions regarding your membership.

Will GED class and testing still happen?

Please contact (309) 690-6827 with any questions.

Is Academic Support Center being suspended during the period of modified/alternative instruction following Spring Break?

The Academic Support Center page has many resources to support our students remotely.

I am a student and do not have access to a computer or Internet. Will I be able to take classes this semester?

Please reach out to your instructor. With the current Shelter in Place order from the Governor, we are unable to provide access to our computer labs or any campus facility.

What information is available on early college classes?

All early college students will follow the same protocol as any other ICC student. Spring Break has been extended until March 27, 2020. Instruction will resume on March 30, 2020 in an online format for the remainder of the semester.

I’m interested in attending Illinois Central College and would like more information. Who do I contact with questions??

Our Admissions staff is here to support you, even if they are not on campus. Please email them at [email protected] or you may call (309) 694-5200.

My SAT or ACT testing date has been cancelled. What should I do?

Please contact the Testing Center at [email protected].