Virtual Services


Faculty will be contacting their students directly with class-specific information. Students should check their ICC email.

Academic Support Center

The Academic Support Center continues to support students online and alternative instruction methods. Online tutoring is available. We also offer assistance with adapting to the online learning environment such as Blackboard. See our webpage for more information.

If you need Academic Support Center assistance, please contact us at [email protected].

Access Services

Students with disabilities should send each of their faculty a picture of their blue accommodation card that was issued to them to continue to receive necessary testing and other accommodations online. Additional questions can be emailed to [email protected].


Admissions representatives are available to virtually meet with prospective students and their families via our webpage chat, Facetime, Skype, Zoom, email at [email protected] or by phone 309-694-5200. For more information, also visit our webpage.

Advising Services

Advisors are working remotely to continue assisting students with Summer and Fall enrollment. Please schedule your appointments online or email your advisor.  Advisors are available for consultation via phone, Skype, or email.  For questions, please call 309-694-5281 and your call will be forwarded to the appropriate advisor. Please know that our commitment while working remotely is to best serve our students. For more information, visit the Advisement Services webpage.


If this is your first time using Blackboard, please visit this webpage for information on how to login and other resources.


To order textbooks or supplies online, visit the Bookstore Online or email [email protected].

Cooperative Agreements (C.A.R.E.E.R. Programs)

If you are an in-district student who wants to enroll in an applied science career degree program, but ICC does not offer your area of interest, you may be able to attend the program of your choice at another Illinois community college at that institution’s in-district rate. For more information and apply for the Comprehensive Agreement Regarding the Expansion of Education Resources agreement, visit our webpage.

Career Services

Career Services can assist you with career planning, resume development and preparation for a job search. The Career Services Team can be reached at [email protected] to set up a phone, Skype or Zoom meeting. Information about virtual workshops and additional resources can be accessed on the Career Services website at

Change Request – Degree or Certificate of Study

If you are a new student who applied to ICC but never attended, took classes in the past and are now returning, or decided to pursue a new program of study, please complete the appropriate form below and email it to [email protected].

if interested in Associate in General Studies, Associate in Arts, Associate in Science or Associate in Engineering Science degree.

if enrolling in a certificate program.

Once we receive your information, we will update your program and you will be able to enroll classes in your correct program of study.


If you are in need of community support (food, etc), our counseling staff has up-to-date information on community resources available. Contact us at [email protected]  In addition, ICC offers virtual counseling services for all current ICC students. A HIPAA-compliant format is used to ensure confidentiality is maintained. If you are interested in making a counseling appointment during this time, please email us or visit the online scheduler on our webpage.

Enrollment Services

Most enrollment-related services are available online through MyICC and the College website. Our staff are working remotely and will be responding to questions and assisting students virtually. Contact us by email at [email protected]. We are able to set up a Skype or Zoom meeting for a more personal experience. Fall Enrollment will open for registration on April 6. Detailed instructions on how to enroll using MyICC. If there is a hold on your account that is blocking your ability to enroll, please read and follow the hold instructions. If you have questions or need assistance, contact Enrollment Services at [email protected].

Enrollment and Degree Verifications

If you need a letter stating your dates of enrollment for loan deferment, good student discount or an enrollment verification please complete the Enrollment Verification form and email it to [email protected].

Financial Aid

For Financial Aid questions, please visit MyICC  and select Financial Aid or email [email protected].

High School Transcripts

If you have been asked to provide your official high school transcript, please contact your high school directly to request a copy be set to Illinois Central College. Most high schools are able to send official transcripts electronically through a digital credential service such as Parchment. If the transcript has to be mailed, please send to: Enrollment Services, Illinois Central College, 1 College Drive, East Peoria, IL 61635.


The Library is online and ready to support students through chat and email. We also offer assistance with adapting to the online learning environment such as Blackboard. Find all of your online library resources and connect with a librarian by going to our webpage.

If you need Library Assistance, please contact us at [email protected]

Office 365

For instructions on how to access and install Microsoft Office 365 (Free Student Version), please refer to these step-by-step instructions.

Student Accounting

For questions related to current payment plans, please contact Student Accounting at [email protected].

Student Life

Students with any questions about student involvement, student organizations, or new student orientation can contact [email protected].

Technology Needs

If you have technology needs unrelated to changing your password, such as computer, internet, please email [email protected].

Testing Center

In-person testing at ICC is suspended. All regular proctored tests will be done through the instructors. If you need to take a placement test or need a reader or a scribe for a proctored test, please contact us at [email protected] or [email protected].


We are still able to email pdf transcripts for most students. Please visit our Request a Transcript page  for more information and to place your order.  For questions about college transcripts that you recently emailed or mailed to ICC, please contact us at [email protected].

If your concern is not addressed above, please visit our COVID-19 Frequently Asked Questions page.
For general questions, please contact us at [email protected].