How do I start my online class?

Check Email, Log In!

About a week prior to the start of the class, students enrolled online classes should receive an email at their ICC student email addresses.
>>Check ICC email

An online class at ICC requires the use of Blackboard and other technology tools.
>>Visit for links to eServices, email, Blackboard.

You may not be able to complete an entire online class on your smart phone or tablet!  While Blackboard offers an app (search Bb Student by Blackboard from iTunes or Google Play), the app does not offer the full system functionality.  You may also find system functions are limited on a tablet’s browser.  We recommend using a computer or laptop with Google Chrome or Mozilla Firefox to access Blackboard and complete your online class.

If you are new to ICC and need more information about eServices, email, and Blackboard, visit the First Time Student Technology User website.

If you do not have access to your online class by the end of the first day of class, contact your instructor. Find faculty contact information in the ICC faculty directory.

Blackboard Help

The Blackboard login page provides links to help resources.  Use the browser check to test your computer’s compatibility with Blackboard.  Use other Blackboard login page links to access how-to tutorials.

For in-person help with Blackboard, visit an ICC Learning Lab or library.

Academic Support

When you need it, look for and ask for help.  ICC provides online students with academic and technology support services.

Use the email and chat links for writing and tutoring support.
>>Go to and use the academic support links

Library Assistance
Chat with a librarian, use the library databases and catalog.
>>Go to and click on Ask a Librarian

Technology Help Desk
Need help with a username or password?
>>Contact the Help Desk, [email protected] or (309) 694-5457

Still have questions?  Contact the Virtual Campus Office
[email protected]
(309) 694-8888

Like us on